Privacy Policy

Welcome to The Coffee Next Door (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit thecoffeenextdoor.com (the “Site”) or make a purchase through our WooCommerce store.

1. Information We Collect

A. Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through Razorpay; we do not store credit/debit card details)

B. Non-Personal Information

  • IP address
  • Browser type and version
  • Device details
  • Pages visited and time spent on the Site

2. How We Collect Your Information

Shipping charges are calculated based on your delivery pincode and will be displayed at checkout.

  • When you create an account on our Site
  • When you place an order through our WooCommerce store
  • When you contact us
  • Through cookies and similar tracking technologies

3. How We Use Your Information

Once your order is shipped, a tracking number will be sent via email or SMS. You can monitor the delivery status using this tracking link.

  • Process and deliver your orders
  • Communicate with you regarding your orders, account, or inquiries
  • Send promotional offers and updates (only if you opt-in)
  • Improve our website functionality and customer experience
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, remember your preferences, and analyze website performance. You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

  • Service Providers – Razorpay (for payment processing), shipping partners, hosting providers, etc.
  • Legal Authorities – When required by law or to protect our rights

6. Payment Security

Payments on our Site are processed through Razorpay, a secure payment gateway that complies with PCI-DSS (Payment Card Industry Data Security Standard). Your payment details (credit/debit card or UPI) are encrypted and transmitted securely to Razorpay for processing. We do not store your payment information on our servers.

For more details, please review Razorpay’s Privacy Policy.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of marketing emails at any time
  • Request a copy of the data we hold about you

To exercise these rights, contact us at care@thecoffeenextdoor.com

8. Data Retention

We retain your personal data as long as necessary for order processing, legal compliance, and resolving disputes.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices or content.

QUICK LINKS

FOR MORE INFO

Call us : +91 99786 23256 | +91 95588 50337
Mail us: info@thecoffeenextdoor.com
Visit us : 304, Third Floor, Senate Square, Tower-B, Laxmipura Road, New Alkapuri, Gotri, Vadodara – 391101